Replacement Policy
Last updated: 15 October 2026
The commitment
We want every placement to work out for both the employer and the candidate. If a placement leaves within the first 90 days, BenchIndia will conduct one replacement search at no additional recruitment fee, subject to the agreed replacement policy.
What this means
- The policy provides for one replacement search for the placement.
- There is no additional recruitment fee for that replacement search.
- It is a replacement search, not a refund of the original fee.
- The 90-day period is counted from the candidate’s joining date.
Conditions and exclusions
Eligibility, conditions and any exclusions are set out in your written client agreement, which prevails over this page where they differ. Replacement is subject to the terms agreed with you before the search begins.
How to request a replacement
If a placement leaves within the period, email help@benchindia.com with the role, the candidate’s joining date and the date they left. We will confirm eligibility under your agreement and discuss the replacement search with you.
Related
See our Terms of Service and our pricing for how the success fee works.